Frequently Asked Questions
Find quick answers to common questions about FoodQuant and its research tools.
General Questions
What exactly is FoodQuant?
FoodQuant is a specialized dietary analysis platform designed to automate the processing of 24-hour dietary recall data for academic research.
Who can benefit from using this?
Primarily nutrition and dietetics students, professional researchers, and healthcare data analysts.
Data & Privacy
Is my research data private?
Yes. All uploaded datasets are tied to your personal account and are never shared with third parties.
How long do you store my files?
Files are stored as long as your account remains active. You can delete your projects and data at any time.
Billing & Subscriptions
Is there a free trial?
We offer a Free Tier that allows you to process up to 50 respondents in a single project to test the platform.
How do I pay for a Pro license?
We support major credit cards and bank transfers for institutional purchases.
Technical Issues
Which file formats are supported?
Currently, we support .CSV and .XLSX (Microsoft Excel) file formats.
What should I do if my food item isn't matched?
You can use our manual matching tool within the dashboard to link it to the closest nutritional profile.
Still have questions?
If you couldn't find the answer you were looking for, our support team is here to help you.
Contact Support